About Securitylab

We sell surveillance, counter surveillance and security equipment into New Zealand. One category, held in stock, chosen over years rather than picked on price.

Who we are

Securitylab is run by Vimel Technology Pty Ltd, an Australian owned company based in Rouse Hill, Sydney, trading since 2012. We supply homes, businesses, tradespeople and security professionals, and we have been at it long enough to know which products come back and which do not.

We are not a large company and we do not try to be one. We sell one category of product and we hold it ourselves, which means when you ask a question about a camera there is someone here who has had that camera in their hands.

Stock on both sides of the Tasman

We hold stock in New Zealand and in our Sydney warehouse, and your order ships from whichever one has the item. Stock held in New Zealand reaches most addresses in about 2 business days. Anything travelling from Sydney goes by express post and takes 4 to 7 business days. An order with several products may arrive in more than one parcel, each with its own tracking.

The delivery page has the full detail, including how we handle the large items that are too bulky for standard post.

Checked before it ships

Every 4G device we send to New Zealand is checked against New Zealand networks before it leaves us. That matters more than it used to. Spark, One NZ and 2degrees all completed their 3G shutdowns on 31 March 2026, and there is a good deal of equipment still being sold into this country that simply will not connect any more.

We do not install equipment. What we do is make sure what arrives works here, and help you through the setup by email if it does not behave. Most support questions turn out to be one of about six things, and we have seen all of them.

How we source

Almost every security brand in this country imports its hardware. We do too, and we would rather say so plainly than pretend otherwise.

What matters is what happens before a product reaches our catalogue. We work with a small number of hand selected manufacturers in Taiwan, China, Korea and Europe, chosen over years rather than picked on price. Products that fail in the field come off the list, which is why the range is narrower than it could be.

Written for New Zealand, not translated into it

Most security advice online is written for somewhere else, and the details that decide whether a product works here get lost on the way. Three examples from our own guides:

  • Spark, One NZ and 2degrees all completed their 3G shutdowns on 31 March 2026. Any camera or tracker sold as 3G, or as 4G with 3G fallback, will not connect anywhere in the country.
  • At the June solstice the midday sun reaches about 29.7 degrees above the horizon in Auckland and only 20.2 degrees in Invercargill. A solar camera mounted flat in Southland collects roughly a third of what a correctly tilted one does.
  • New Zealand is a one party consent country under section 216B of the Crimes Act 1961. That is not the same as the rule in Australia or in much of the United States, and getting it wrong carries real consequences.

That is what our buying guides are for. There are 17 of them, one per category, and each compares every model we stock rather than the three we would most like to sell.

What you can expect

Network checkedEvery 4G device verified on New Zealand networks before dispatch
Warranty12 months from purchase on every product
Returns30 days, and we pay the return postage
PackagingPlain, with nothing on the outside naming the contents
PricesNew Zealand dollars, GST included
SupportSetup help by email, from people who stock and use the equipment

Where we are

Securitylab

17/2 Money Close
Rouse Hill NSW 2155
Australia

Operated by Vimel Technology Pty Ltd

That is the warehouse and office we dispatch from, and it is a real address rather than a mailbox. New Zealand orders ship from there or from our New Zealand stock, whichever holds the item.

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Talk to us

If you are not sure which product fits, tell us what you are trying to solve rather than which camera you are considering. It is a faster route to the right answer, and it occasionally ends with us saying you do not need to buy anything at all.

Last updated 25 August 2026.